Returns and Exchanges (Please include packing slip and a note clearly stating you would like an exchange or refund. )
In cases unrelated to defects, we accept returns and exchanges for up to 45 days from the original purchase date. For Jackets past the 45 days or for jackets that have been used we retain the right to refuse an exchange or refund.
We guarantee our Travel Jackets to be free of workmanship defects and provide exchanges for defective jackets for one year from the date of purchase.
You will be responsible for paying the shipping to return your unwanted garment back to us.
Due to our fulfillment center, replacement shipping can take 10-12 business days.
Claims for an item not received must be filed within 30 days of the shipping date.
Custom sized Jackets can not be returned for a refund.
Items Purchased through third parties are subject to their own rules.
Items purchased via promotional pricing or clearance do not include shipping back to you in the case of unwanted (size or color) exchanges.
PO BOX 480024
Niles, IL 60714